Refund policy

Cancellation instruction & cancellation form h1> p> Consumers are entitled to a right of cancellation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity:h2>A. Cancellation instruction

Right of cancellation

You have the right to cancel this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or

To exercise your right of withdrawal, you must inform us (Sara Stichnote, Antwerpener Str. 24, 50672 Köln, Germany, Tel.: 015253745473, E-Mail: by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory.

To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we shall refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive the notification of your revocation of this agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. The time limit is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functioning.

General information

1) Please avoid damaging or contaminating the goods. Please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage by using suitable packaging.
2) Please do not return the goods to us freight collect.
3) Please note that the above-mentioned numbers 1-2 are not prerequisites for the effective exercise of the right of withdrawal.

B. Revocation form

If you want to revoke the contract, please fill out this form and send it back.


Sara Stichnote
Antwerpener Str. 24
50672 Köln
E-Mail: sara@good-give. com

Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

______________________________________________________________________________________________________________________________________________________________________br /> Address of consumer(s)

____________________________________________________________________________________________________________________________________br /> Signature of consumer(s) (only for paper communications)


(*) Delete as appropriate

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